Live Chat Not Working – What to Do

If you’re trying to use our live chat feature but it's not responding, try these quick steps:

1. Refresh the Page
   Sometimes a simple refresh (F5 or ⟳) will fix a temporary glitch.

2. Disable Browser Extensions
   Ad blockers or privacy tools can block the chat window. Try disabling extensions like uBlock Origin or Privacy Badger for our site.

3. Try a Different Browser
   We recommend Chrome, Edge, or Firefox. Some older versions of Safari or Internet Explorer may not support embedded chat.

4. Clear Cache and Cookies
   Stored data can sometimes interfere. Clearing your browser cache may help.

5. Mobile Users
   Make sure cookies are enabled in your mobile browser. You can also try accessing the site from a desktop if available.

If none of these steps work, please contact us at [email protected] and we’ll assist directly.